GDPR Regs

ALL ABOUT PRIVACY

INTRODUCTION
We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Policy describes The Forth Inn’s policies and practices regarding its collection and use of your personal data and sets forth your privacy rights. We recognise that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

WHAT INFORMATION DO WE COLLECT FROM YOU?
We collect your name, email address, date of birth. These are essential for the smooth and legal operation of our services. We will also, if needed, use your email address to contact you with important event relevant details. We do use these details for marketing purposes. The checkbox for this consent is very clearly shown on the page where you sign up, so you won’t miss it.

Newsletter Subscribers – We collect your email address for our monthly newsletter. We always ask you upfront if you want to sign up to this and will never assume that you do… although you really should as it’s great. If for some reason you decide that you no longer want to receive the newsletter, you can unsubscribe at any time using the link in the email or by contacting the Data Protection Compliance Manager listed on this page.

Navigation Information – We use Google Analytics to monitor and improve our website. This data is anonymised and does not contain any personally identifiable information. We do not track your IP address.

WHO DO WE SHARE IT WITH?
It is never shared outwith ourselves.
To save you retyping some details we let them know your name, address and email. All we get back from them is whether you paid or not, we never touch any credit card related details. This is a much safer way of taking payment and protects you. You can view SagePay’s privacy policy here https://www.sagepay.co.uk/policies/privacy-policy.

Newsletter Subscribers – We only share this information with our Email Newsletter software system for our own use (www.mailchimp.com). It is never sold or passed on to third party marketers.

Navigation Information – You may opt out from the collection of navigation information about your visit to the site by Google Analytics by using the Google Analytics Opt-out feature. We do not track your IP address.

DATA PROTECTION COMPLIANCE MANAGER
The Forth Inn is in Aberfoyle, Scotland. We are registered as The Forth Inn Ltd in Scotland.

We have appointed an internal Data Protection Compliance Manager for you to contact if you have any questions or concerns about our personal data policies or practices. Our Data Protection Compliance Manager’s name and contact information are as follows:

Phil Crowder, The Forth Inn, Main Street, Aberfoyle, Stirling, Stirlingshire, FK8 3UQ, United Kingdom

E-mail: reception@ForthInn.com

ACCESS, CORRECTION, DELETION
We respect your privacy rights and provide you with access to the Personal Data that you may have provided through your use of the Forth Inn website. If you wish to access, correct or delete any or all Personal Data we hold about you, please contact the Data Protection Compliance Manager above. In compliance with GDPR regulations we will respond within one month of the request… but usually much quicker.

COOKIES
We use cookies to facilitate the smooth operation of the site. These are mainly for anonymised tracking of user behaviour in our Google Analytics software and to manage the performance of the site. These are a bit like having someone with a number clicker at the door of the club; we know you’re here… but we don’t know who you are. The only cookie we set which identifies you from other users is the one used to set a long unique identifier number on your machine. This number does not reveal any personal information on its own, and rather it allows us to recall any items you may have added to your cart when you revisit the site. It’s a bit like being given a ticket for the cloakrooms. You can come back tomorrow with it and we’ll give you the right coat, but we don’t know the name of your cat.

You can obtain more information about cookies by visiting http://www.allaboutcookies.org.

Last Time updated: 17th Oct 2018

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